Division of Finance and Administration

DFA Employee Recognition Program

Section 1

About the Program

The Division of Finance and Administration recognizes the collective contributions of every employee to the overall mission and strategic plan of the university. Our Employee Recognition Program is designed to encourage opportunities for those efforts to be acknowledged publicly. Every day is an opportunity for colleagues, co-workers, and managers/supervisors to recognize the great work of our people in the following categories:

  • CARE - Customer Appreciation Repeatedly Expressed
  • IDEA - Innovate Discover Encourage Achieve
  • SAFE - Safety Award for Excellence
  • TEAM - Together Everyone Achieves More

In addition, CFO and Vice Chancellor Ron Cortez is provided the opportunity to recognize Exceptional Personnel in the Community with an EPIC coin. The EPIC coin is awarded to employees who best exemplify and contribute to the university’s strategic plan, core ideas, and values. This coveted award does not follow the nomination procedures for the four above categories, and can be given to employees at any time. Read on for more information about the award categories.

Nominations will be reviewed and approved on a triannual basis, and awards are given three times in a fiscal year (October, January, and April) at our town hall meetings.

  • October awards
  • January awards
  • April awards

Award recipients will be celebrated at a catered luncheon hosted by CFO and Vice Chancellor Ron Cortez.

CARE – Customer Appreciation Repeatedly Expressed

This award is for teams and/or individuals who:
  • Takes the initiative to improve the value and efficiency of the services they provide
  • Maintains a consistently high quality of service to campus customers including students, faculty, staff, alumni, and external clients
  • Consistently and substantially demonstrates an ability and willingness to work positively, respectfully, and effectively with others
  • Builds strong relationships with customers; proactively reaches out to learn about customer goals and interests; stays aware of customer needs, concerns, and satisfaction

IDEA – Innovate Discover Encourage Achieve

This award is for teams and/or individuals who:

  • Developed an idea that moved the division and the campus forward or continuously comes up with creative ideas by producing a wide-range of suggestions
  • Significantly improved a work process or system, or has significantly increased the efficiency of an operation or department/unit
  • Demonstrates significant improvements in student or staff services or enhanced student or staff satisfaction
  • Participates in collaborative problem-solving, breaking down boundaries and/or creating new relationships to improve the way work gets done
  • Embraces change as an opportunity for growth and innovation
  • Takes a proactive and innovative approach toward finding sustainable solutions to business challenges
  • Demonstrates a high degree of financial responsibility coupled with sound judgement

SAFE – Safety Award for Excellence or Safety Awareness for Everyone

This award is for teams and/or individuals who:

  • Excel in creating and maintaining a safe and healthy workplace
  • Hold an excellent workplace safety record (i.e. no accidents/injuries in the last year or longer)
  • Reports hazards, slips, trips, falls, near misses, etc. in a timely manner

TEAM – Together Everyone Achieves More

This award is for teams and/or individuals who:

  • Works effectively as part of a team to successfully accomplish a task or meet a goal
  • Builds effective collaborative relationships across different groups of departments within the organization to define and solve problems
  • Creates a team environment that promotes communication, trust, cooperation, and respect for differences
  • Develops a partnership that seeks input and involvement of those affected by decisions
  • Successfully reach achievements that exemplify campus or systemwide collaboration